Refund Policy
1. 30-Day Money-Back Guarantee
At Sketchso, we want you to be completely satisfied with your purchase. We offer a 30-day money-back guarantee for all our digital products. If you are not satisfied with the results or the service, we will refund your full purchase price within 30 days of the original transaction date.
2. Digital Product Nature
Our products are digital in nature and are delivered instantly upon purchase. Because there is no physical product to return, your access to premium features or high-resolution exports will be revoked once a refund is processed.
3. Eligibility for Refund
To be eligible for a refund, please ensure:
- Your request is made within 30 days of purchase.
- You provide the email address used for the purchase.
- You provide the transaction ID or receipt (if available).
4. How to Request a Refund
To request a refund, please contact our support team at Support@sketchso.com. Please include "Refund Request" in the subject line. We process most refunds within 3-5 business days, though it may take longer for the funds to appear in your account depending on your bank.
5. Abuse Policy
We reserve the right to deny refund requests if we detect patterns of abuse or fraudulent activity associated with your account.
6. Contact Us
If you have any questions about our Refund Policy, please contact us at: Support@sketchso.com
Last Updated: March 19, 2026